Data policy

The term “data processing” refers to all operations that include a User’s personal data in some way, including gathering, altering, and/or erasing that data.

Data Collection

There are several ways we employ to obtain your data. First, we automatically get and analyze such data when you enter contact information or create an account. Non-personal data examples include cookies and third-party web tools. We identify your preferences and operate according to them by researching the areas and items you found most appealing.

Personal Data

Some data is gathered automatically when you use our services or navigate Lumisound. It includes your contact information and other private data. We may also collect general financial details for payment processing purposes, such as transaction data, credit card numbers, and purchase details. It raises the standard of our services by reducing the possibility of fraud.

Cookies

Additionally, cookies are used to collect specific data to maintain the website’s functionality. You must turn on the essential cookies to use our web site’s basic functions. Cookies help us modify user experience and improve our product delivery, as well as analyze our performance, assess user flow, and advertise Lumisound.

Processing Objectives

We handle your personal information according to provisions that are legitimate under the law. It includes your identity, financial and banking information, and information about sales, among other things. Possible legal reasons for processing include the following:

1. providing services;

2. engaging in any communication with the users;

3. spotting and recognizing inappropriate or dishonest behavior;

4. assessing the effectiveness of our marketing campaigns;

increasing our performance and level of customer satisfaction;

Data Storage

We will keep your data for as long as necessary to properly fulfill any responsibilities that may arise regarding legal requirements, accounting requirements, and any other related issues and duties. Additionally, the length of storage depends on each person’s unique reasons for foreseeing legal issues.

Your Rights

According to the laws and guidelines intended to protect such information, you have a number of rights over your data, including:

1. accessing and getting a copy of such data;

2. deleting all the data except what must be kept according to the EU laws on data protection;

3. revoking our right to process certain parts of data;

4. protesting against any use of such data and demanding justice by legal means.

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